Manuel was previously Vice President of Banco Falabella Colombia, Head of Sales Channels, where he lead areas including branch networks, remote channels (internet/mobile, contact centers and ATM networks) and customer service. Manuel has more than 12 years of experience in international financial institutions, including roles in Finance, O&T, Business Analysis, Credit Scoring, Product Management, Business Development and Sales and Distribution. He holds an Executive MBA from IE Business School, a BS in Business Administration from UNED, and Computer Science degree form Universidad de Valladolid (Spain).